1. Introduction
Fed by Jed is a local meal prep service in Milwaukee, WI, offering freshly prepared meals delivered directly to customers in Milwaukee and Waukesha counties. Our service, run by Chef Jed Hanson, focuses on providing convenience and variety through a simple, no-frills ordering process, with free delivery every Sunday. This Privacy Policy outlines how we collect, use, protect, and retain your personal information.
2. Data Collection & Use
We collect information in the following ways:
Website Visits: No personal information is collected by simply visiting our website.
Email Sign-ups: If you sign up for email reminders through our website forms (connected to our email marketing platform, Audienceful), we collect your name and email address.
Order Submissions: When you submit an order via email, Facebook Messenger, text message, or phone call, we may collect your name, phone number, email, and address.
We do not collect or store any credit card information.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for order fulfillment, customer service, and marketing communications. When it is no longer needed, we will securely delete or anonymize it.
3. Use of Information
We use the collected information for the following purposes:
Email Marketing: To send new menu reminders and promotional materials to those who have opted in.
Order Fulfillment: To process and deliver your orders accurately.
Customer Service: To communicate with you about your orders and address any concerns or questions.
4. Information Sharing
We may share your information with the following third-party service providers:
Webflow: Our website hosting platform.
Audienceful: Our email marketing service provider.
Facebook: If you choose to submit orders via Facebook Messenger.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information if required by law or to protect our rights and the safety of our customers.
Our third-party service providers may process your data according to their own privacy policies. We ensure that any third-party providers we use are subject to appropriate data protection requirements that align with this Privacy Policy.
5. Data Security
We take the security of your personal information seriously. All user information is stored securely and is only used for the purposes outlined in this policy.
Security Measures: We use encryption, secure access protocols, and other reasonable security measures to protect your information. Access to personal data is restricted to authorized personnel only. We regularly review and update our security practices to safeguard your data.
While we implement these security measures, no method of data transmission or storage is entirely secure. We cannot guarantee absolute security.
Data Breach Notification: In the event of a data breach, we will notify affected individuals as required by law and work to contain the breach while investigating and preventing further incidents.
6. User Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or to opt out of receiving marketing communications, please contact Jed Hanson via email, phone, Facebook Messenger, or text message.
Opting Out of Marketing Communications: You may opt out of receiving email marketing by using the "unsubscribe" link found in our emails or by contacting us directly at chef@fedbyjed.com to update your preferences.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the most recent revision will be indicated at the top of this page. We encourage you to review this policy periodically.
8. Governing Law & Dispute Resolution
This Privacy Policy and any disputes arising from it are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles.
Dispute Resolution: Any disputes related to this Privacy Policy will be resolved through arbitration in Milwaukee, Wisconsin, in accordance with the rules of the American Arbitration Association.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Fed by Jed
Chef Jed Hanson
Email: chef@fedbyjed.com
Phone/Text: 414-587-3435
By using our services, you acknowledge that you have read and understood this Privacy Policy.